Offline Vault Problem Persists

Hello all. I have had the "offline vault" bug for a while. It started about a month ago, and has persisted. It seems to be a problem with the account, as even when I switch computers, I still cannot access my online vault: instead I get the offline vault message. Unfortunately, nobody in the community has been able to help me with their several different types of methods for problem solving. It is really frustrating knowing that I recently opened up some more vault slots with donations for the new expansion, but I am unable to obtain them--let alone access my current vault items. I've taken the problem to the forums before and it seems nobody can help me there either. Is it possible to get this permanently fixed? I really enjoy ToME, and making my vault available again would make it more enjoyable.

I'm also having this issue,

I'm also having this issue, and reported it a long time ago. It seems to be persisting between computers and between multiple versions of the game (Steam, Humble Store).

Have you tried submitting

Have you tried submitting your saved game to stunt's fix-it site?

http://te4support.org/ticket/open.php

Not sure what to do

Yeah it persists across multiple computers so I do not know what the cause of the issue is. Ibanix, will that help? Because it is not only specific saved file: rather, it is a profile wide issue. Each and every save experiences the vault issue, so i'm not positive that reporting one instance of it will fix it. I may be wrong though.

Also no online vault

I too am having the same issue, no way to access online vault.

Has anyone found a fix?

Same here

Vault is offline 99,9% of the time.

After Embers was released, and I played my first char in Maj'Eyal, the Vault worked for a few tries (all within a timeframe of few minutes). Then again: nothing.
I've wiped all of my former characters, deleted the contents of the Vault as well, doesn't matter.

I've installed Tome on different drives, tried killing the firewall software. Win10.

EDIT: I wonder what happens code-wise when one first gets to the fortress?
I've tested on a few chars, and I'm able to contact the vault within a few minutes after getting the fortress. Save&quit, come back, and offline again, and that is the case from that point onwards, until new char. Could be coincidence obviously, but rather a strange one.

I seem to have a lead, could

I seem to have a lead, could any of you with problems to to hop on IRC on #tome opn irc.rizon.net and say my name to summon me; I'm not awlays on but try a few times :)

Exciting!

That would be great! I'll pop on as much as possible to try and summon you DG. Thank you!

Odd behavior

I tested this from my end, tested different DNS servers, tested different operators internet connections and so forth. No help.

Now I woke up, noticed that I had left my char online for the night. And what do you know, the online vault actually WAS online.

Tested transfering items, and could transfer all slots. Got approx 70% success rate, on failures it said "server said connection lost" or something like that (just woke up, should've written it down).
On few occasions during fails items just got duplicated, so basically I had 2 copies of the same amulet in vault, and the same amulet still in inventory.

Now I just gotta make a new character and check whether I can actually access the vault again.

Just before touching the online vault I zipped my save, do tell if it's needed.